ADDED VALUE SERVICES
Health & Safety Reporting
UKPC wardens perform a health and safety check on site at regular intervals during the week.
- Any findings will be reported
- Many of our of clients find it invaluable that feedback is given on a regular basis.
UKPC Workshop
UKPC work in direct support to clients/surveyors, making them aware of the tools and technology available.
- Point of contact to discuss general issues or specific sites
- Legal issues and advice around British Parking Association (BPA)
- Discuss best practice, offer solutions
- Customer Service activities.
Electric Buggies
UKPC can provide electric buggies to patrol large scale sites, such as the Metrocentre. We propose that beyond regular patrols, that the golf buggies can be utilised to perform daily site reviews.
Benefits of Buggies:
- Battery powered buggies are environmentally friendly
- The are quiet and will not disturb customers. The maximum speed is capped to ensure safety
- They can assist with helping visitors to the car park by dropping people off to their car
- who have a lot of shopping or elderly/disabled members of the public.
Anti-Clamping
We use hi-tech non-confrontational methods and are proud to say that we have never used clamping as a method of parking enforcement. The protection of freedom act received royal assent in 2012 which now makes it illegal to tow or clamp a vehicle on private land without statutory powers. Part of the act also gives private parking operators the ability to pursue the registered keeper for any unpaid parking charges if they do not identify who the driver was. The commencement date for this was the 1st of October 2012.
Park Mark Status
When working at large sites UKPC help to ensure that car parks are up to the park mark standard. We are currently working at 21 retail parks where we have successfully achieved the Park mark status for the site.
Marshalling
UKPC can provide additional staff to cover entrances and choke points to aid congestion and to help visitors in the car park at peak times, eg Christmas and Easter.
Recording ID Badges
UKPC Wardens face a range of risks and challenges whilst at work. We use a solution that is tailored for the risks they encounter.
Crime Deterrents
UKPC can support clients and assist in any crime prevention campaigns and support any training needs for our staff in relation to such campaigns.
Onsite Appeals Officer
For larger sites the provision of a dedicated onsite appeals officer has proven to have a number of benefits including having someone to be able to communicate with people directly, working closely with the wardens and any security personnel, responding to appeals and queries in a timely manner.
UKPC have had a positive impact on our car park management operation at Westfield Merry Hill with their flexible and responsive approach to the needs of the centre.
Dean Jenkins - National Security
Manager. Westfield, Merry Hill
Since UKPC have introduced us to their parking control services our sites are professionally managed and clear of unauthorised parking.
Peter Smith - Estates Manager
OM Property Management
"I have had the pleasure of working with UKPC over several years. They are a most professional company whose standards are consistently high and whose staff are helpful, flexible and courteous."
Maureen Allen. Facilities Officer ~ SHQ - Kent County Council
"I can confirm that I have worked with UK parking for a few years and have found them to be extremely efficient and supportive. Always quick to response to any queries and always professional."
Merna Kennedy, Property Manager
Sportsdirect.com Retail Limited
"I have been so impressed with the way in which UKPC set up our contract, mobilisation went smoothly and the day to day running of our Car Park's is extremely professional. I would highly recommend UKPC, they are a true partner."
Gavin Prior. Operations Manager
Metrocentre, Gateshead
"UKPC have provided a monitoring service that’s has been effective and efficient in alleviating unwanted vehicles in our private car parks."
Tracy Steele. Senior Property Manager-Richmond Upon Thames Housing Association
"UKPC Ltd have smartly and quickly implemented a very effective parking enforcement strategy on the hospitals two sites. Within 6 weeks, revenue from lost car parking charges has improved."
John Dangerfield, Contracts Mgr -The Hillingdon Hospitals, NHS Foundation Trust
“Mid Kent College has benefited significantly from working alongside UK Parking Control Ltd.
The service has provided both staff and students with increased ease of access to the college site.”
Jean Moule - Mid Kent College
"Parking is a volatile issue for us and we have found UKPC to be very professional, helpful and organised. We are very pleased indeed with the STS system.""
Chris Hoad. Security Manager – Brunel University, West London
"The professional service provided by UKPC over the years has been paramount in ensuring that our customers have space to park during their visit."
John Blakemore
Facilities Manager – DTZ
"We engaged the services of UKPC to handle enforcement about 3 years ago. We have found them efficient and understanding, particularly around the appeals process."
Kevin C Burrows. Head of Security – De Montfort University, Leicester
"UKPC have provided effective and efficient car park management at several of the properties I manage. ANPR has been hugely successful in ensuring only customers and staff use the car park."
Ricky Nelson. Senior Contracts Manager - Jones Lang LaSalle
"Before UKPC's Self Ticket Service (STS) was installed our unauthorised parking was out of control. However, two weeks into using the service and the problem had vanished."
Barry Wilkinson. Carillion Health (working in partnership with) Barts and the London NHS Trust
