frequently asked questions

Nothing at all! We provide parking management services to our clients free of charge (subject to site survey).

Our revenue is generated from the parking charges issued. In many instances we are also able to provide a client revenue rebate of 10%.

You will have access to the client area of our website via your own unique secure client login which will enable you to review and monitor your parking statistics.

Yes. If we’ve ticketed a legitimate user in error, just let us know and we’ll cancel it immediately. You’re in total control at all times.

We’ll supply and install signage, clearly displaying our terms and conditions.

We provide, for the majority of our services, a peace of mind 30 day cancellation option.

Yes, we provide parking solutions for a wide variety of large organisations. Please read more about the clients we work for including testimonials.

Yes, we’re approved by the British Parking Association and members of the Institute of Parking Professionals. We also belong to the National Britannia Safe contractor scheme and are ISO 9001 certified. Find out more about our accreditations and service standards.

Yes. In line with the British Parking Association’s guidelines all our wardens wear UKPC branded uniforms and carry full identification.

No. We’ll provide you with UKPC branded parking permits to issue to your staff. We never give parking charges to vehicles displaying a valid permit.
In addition, our iWarden Smartphone has the capability to store staff registration numbers for those sites who do not wish to use a permit system but need to have an authorised vehicle list.

Again, we can issue you with permits or keep an up-to-date list of visitors or contractors to your site.

Yes. We have public liability insurance worth £10,000,000, employer's liability insurance also worth £10,000,000 and professional indemnity insurance worth £1million.

Yes. We’re registered under the Data Protection Act.

The DVLA require all parking operators who wish to access their data to belong to an Accredited Trade Association (ATA). We are members of the BPA's Approved Operator Scheme which is an ATA that the DVLA recognise, and as such we have an electronic link to the DVLA. As part of their various compliance processes we are routinely audited by both the BPA and the DVLA.

Yes, we only work with agencies who are AOS approved and fully accredited.

Yes. We can provide you with details of clients in your business sector who can give you any relevant reference information including testimonials.