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Stoke Mandeville Hospital second in UK to win Disabled Parking Award

The Disabled Parking Award is an important parking standard established by the charity Disabled Motoring UK.

Following detailed assessments of the facilities and subsequent consultations with UK Parking Control, Stoke Mandeville Hospital’s parking management provider who guided the hospital’s facilities management team through the process, the award was given to the hospital by DMUK. To read more about this Click Here >

UKPC Sponsors The Sceptre Customer Service Award

The SCEPTRE Awards 2014, now in their 15th year, took place at The Dorchester, London.

The SCEPTRE Awards, recognising the best practice and the best people in the shopping centre industry, are the pre-eminent accolades in the shopping centre industry. They put the spotlight on management teams, retailers and suppliers that demonstrate real excellence.

UKPC Attends 'Parking: The First Shopper Engagement'

A Shopping Centre Round-table Lunch held at The Private Room at The Gilbert Scott, St Pancras Renaissance Hotel, London.

UKPC were invited to share views and experiences on the challenges of effective parking management. Key themes under discussion were:
• The customer experience & added value
• Catering for disabled motorists
• ANPR: equipment & technology
The event provided useful feedback for the industry on many key issues.

BCSC Showcase

UKPC showcase their products and solutions at London’s Olympia.

This was a perfect opportunity for UKPC to expand their network of customers, offering expert advice and providing valuable insight into parking management for the retailer and for the consumer. From business to business networking and researching to looking at the innovation UKPC offer, we continue to establish long lasting partnerships that start at events such as these.

Why are they long lasting partnerships? Simply because we don’t talk about what we can do – we deliver it.

THE SHOPPING MANAGEMENT CONFERENCE 2013

Building on the success of both organisations' previous shopping centre management events, the 2013 conference was presented as a joint venture by Shopping Centre and BCSC. In addition the event is supported by the College of Estate Management (CEM). It was a bigger, better, high profile event, delivering significant added value for delegates. 

There were over 450 attendees, including centre management, service and product suppliers. Presentations were delivered from experts in Marketing, Customer Service, Human Resources, Social Media, Retailing, Security, Parking, Commercialisation and Training spoke and participated in panels.

The Black Tie event was hosted by our special guest speaker invited Kriss Akabusi, who also presented the awards to the winners of the BCSC’s ACE Awards. To find out more about this event Click Here >

BCSC Conference and Exhibition, ACC Liverpool 2012

On the 10th-12th September, UK Parking Control were exhibiting at the ACC in Liverpool for the Annual BCSC Conference.

The British Council of Shopping Centres (BCSC) is the professional body and authoritative voice for retail-led regeneration and for the management of and investment in shopping places. This years event was a great success and UKPC were proud to sponsor the ACE Awards 2012 drinks reception. The BCSC conference is a great event to build links, share knowledge, educate and or course network.

For more information on next year’s event Click Here >

Disabled Motoring UK Awards 2012

Whilst at the Disabled Moroting UK Awards 2012 UKPC’s Marcia MakePeace and Lorraine Weatherly had the opportunity to meet 3 times Paralympic Gold medallist Sophie Christensen.

Winners of the Disabled Motoring UK Awards were celebrated at the prestigious ceremony held at the Heritage Motor Centre on Thursday 27th September 2012. Guests and winners enjoyed an exclusive behind the scenes look at the museum and got to celebrate the success of those improving the mobility of disabled people.

For more information on this years event Click Here >

Disabled Motoring UK is a national membership charity fighting to improve mobility and access for all disabled people including drivers, passengers, Blue Badge holders, scooter and wheelchair users. The charity campaigns at national and local government level and works closely with other organisations such as Mutability, the British Parking Association and the Department for Transport.

UKPC were involved in the government’s recent improvements to the Blue Badge scheme and we are now campaigning for local authorities to ensure badges are only used by those they were issued to.

For more information on DMUK Click Here >

Park Mark Status awarded to Stevenage Leisure Park

Stevenage Leisure Park is managed by Jones Lang LaSalle and UK Parking Control. The site has been awarded the Park Mark Status, by meeting the standards required by the Safer Parking Scheme.

To achieve the certificate Stevenage Leisure Park met the requirements of a risk assesment conducted by the local police. The Park Mark Safer Parking Scheme is an initiative of the Associations of Chief Police Officers (ACPO/S) and is aimed at reducing both crime and the fear of crime in parking facilities.

In the risk assesment key areas such as Quality Management, Appropriate lighting, Appropriate Hygiene, Clean Environment are assessed.

For more information on Park Mark Status Click Here >

NO MORE HORROR STORIES

From October 2012 clamping and vehicle towing on private land will be illegal and therefore a criminal offence in England and Wales. This is due to the new Protection of Freedom Act received Royal Assent in May 2012.

Anyone who clamps or tows a vehicle without lawful authority will face extremely tough penalties. UKPC are one of the UK’s market leaders in providing parking management services.

We provide bespoke, innovative and intelligent solutions to all of our parking requirements WITHOUT the need for wheel clamping or vehicle towing.

We provide bespoke, innovative and intelligent solutions to all of our parking requirements WITHOUT the need for wheel clamping or vehicle towing.

Legally you have the right to protect your own property and at UKPC we have the right people and services to support you in doing so.

“How do I effectively protect my spaces?” By contacting UKPC and allowing us to demonstrate how our many services can not only protect your spaces for genuine and authorised users but also provide you with other benefits to add value to your site – without clamping.

Helpful Parking Wardens

At UKPC all of our Wardens are fully trained, courteous and can be on hand to help your customers varying issues such as:

- Assisting shoppers with their bags

- Directing people to different areas of a car park

- Reporting any health and safety defects to clients for resolution.

Our wardens receive continual training and support to conduct their job roles and are also regularly assessed to ensure they are delivering the service standards expected.

Independent Appeals Service (IAS)

Another important piece of legislation which forms part of the Act is the provision, from 1st October 2012 of an Independent Appeals Service (IAS).

Essentially this means if an individual has received a parking charge from a parking operator and appeals their ticket, for which UKPC have their own dedicated website and team. If the parking operator, via their own appeals process and procedure, uphold the parking charge and therefore rejects the appeal, then the individual then has the right to take their appeal to this independent adjudication service. All of these changes can only enhance the parking management industry and ensure that there is more clarity and accountability for all private parking operators, but also stringent guidelines and supporting mechanisms within which to operate. At UKPC "peace of mind parking solutions" is one of our key catch phrases. We welcome any positive change to our industry that supports us in our quest to demonstrating to client's that the parking industry can be professional, accountable, customer focussed and brand aware.

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UKPC Accreditations - ISO 9001 - BPA - Park Mark - BCSC - Hospital Parking Charter - Contractor Plus - Safe Contractor - Disabled Motering UK - Sedex

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